delibera reinvents consulting, the role of the consultant and the way projects are executed in general
Consultancy for the client
The consultant (Co) researches, analyses and/or “guesses”, interprets, prioritizes and makes suggestions, trying to convince.
The client (Cl) lags behind; fatigue and the risk of making mistakes is high.
Consultancy with the client
The consultant stimulates and facilitates the interpretation of reality, the prioritization of options, decision making and following-up, while continuing to propose from his experience and analysis, but giving the client/organization the leading role.
Increasing the scope and agility of the project while decreasing the resources necessary to accomplish it
Quantity
More issues examined in each project
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Scope
More people/areas involved and insights gathered
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Depth
Greater detail and specificity for each issue
Involvement
Greater inclusion and engagement
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Alignment
Greater consensus and commitment, changemakers
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Agility
To learn, decide, execute and follow-up faster with client validation
In almost all projects there are activities where it makes sense to involve the organization; delibera provides you with the right deliberation template for each moment
Analyze initial situation (diagnostic)
Gather innovative ideas and/or opportunities for improvement (diverge)
Agree on lines of action and prioritize projects (converge)
Decide and formalize decisions, allocating resources
Assign responsibilities, follow execution and get feedback
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Within the company: products, services, channels, processes, tools, campaigns, customer experience, employees
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Outside the company: competitors, suppliers, technologies...
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GAPs, pain points or strengths in customer journeys, problems, data samplings...
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Inputs to create or optimize new products, services, channels, customer experiences
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To increase sales, improve profitability, achieve efficiencies, savings…
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To identify user stories in Agile groups, functional requirements for applications, risks…
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Agree on strategic plans, objectives, actions, initiatives, projects, solutions, problems, investments, technologies, products…
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Customer segments, markets
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Prioritize user stories in Agile groups
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Approve strategic or transformation plan of the entity or area
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Strategic, operational, organizational, technological decisions
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Investments and resources
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Action Plan
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Plans, projects, work groups, commitments
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Investments
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Collect quality feeedback of everything we put in motion, including MVPs and Agile team deliverables
Feedback​
Survey
Ideas
Ranking
Scores
Decision
Meeting
Resources
Follow-up
Feedback
A more collaborative and digital execution and delivery of projects
Remote work
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Interviews, meetings, data samples, analyses are carried out remotely involving people in a much more interactive and organized way than in video conferences or face-to-face meetings
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Commutes are avoided and many more people can be accessed -their knowledge collected- in an organized way
Asynchronous interaction
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Making contact and involvement more frequent, rich and organized, a more responsive execution is carried out within the client
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Minimizing video conference time
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Complex issues related to the progress of the project can be discussed before and after, avoiding getting stuck