Crowd-innovation and optimization:

Gather ideas and improvement opportunities 

When it applies

When involving a large number of people is required because knowledge is widely spread  throughout the organization. It is used to collect suggestions for improvement of products, services, channels, operational processes or initiatives. Also to innovate or to identify and prioritize improvement opportunities in user experience, margin savings, cost-cutting, efficiency, risks, synergies... 

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Problem it solves

In organizations, a large part of the knowledge and insights necessary for transformation are ignored or wasted. These insights are dispersed among many people on different hierarchical levels, and are not easy to access.

  • Current channels such as meetings, surveys or communication platforms, including digital ones, are insufficient

  • Innovation specific platforms are very complex

  • New formulas, such as "Datathons" and "Hackathons" can only be used sporadically: They require a lot of organization and digestion effort

Added value by delibera

  • To be able to collect improvement opportunities (ideas) in record time, accessing many people, and categorizing and valuing these opportunities in a simple way for later treatment

  • Promoting interaction between those who ask for ideas and those who contribute them, as well as within the rest of the group

  • Prioritize ideas together, as a group, according to their potential impact, ease of implementation or other relevant criteria. Identify changemakers along the way and measure and recognise collaboration 

  • Perform agile and collaborative follow-ups of launched initiatives

Sequence of templates to gather ideas and improvement opportunities

Gather ideas

Ideas

From large groups of people. Categorize  them according to pre-defined criteria

Filter and prioritize

Scores

Based on impact, feasibility, and/or other relevant criteria, with key stakeholders

Decide

Decision

Leadership team

Key templates in this use

Execute

Follow-up

Initiative owners

Mobilize the large amount of knowledge and energy dispersed throughout the organisation

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Success cases

  • The head of transformation of EMEA in a leading consumer goods company with more than 25,000 employees uses delibera (“crowdsavings”) to detect saving opportunities in the field of logistics and supply management. +1000 ideas are achieved in a few weeks and a significant amount of savings and efficiencies generated

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  • The director of operations of a leading bank uses delibera ("crowdoptmization") to optimize the more than 500 operational processes they have. They involve all of their staff during 8 weeks and achieve a level of satisfaction of 9.5/10 with the results obtained and the process followed

  • The risk management director of a leading bank uses delibera (“crowdrisks”) to identify and prioritize, with a representative portion of the organization, the main risks facing the institution, thus fulfilling one of the requirements of the regulator

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