Make follow-ups more agile with greater empowerment and accountability
When it applies
When a leader or a PMO (transformation or project management office) needs to follow-up on the projects, initiatives, programs or commitments that it implements, in an interactive dialogue with those responsible for carrying them out, while assuming that to a large extent they are actions that are uncertain, with high levels of complexity and ambiguity.
Problem it solves
Transformation is exponentially multiplying the number of projects and initiatives launched; leaders are overwhelmed and not able to follow-up on them with the necessary frequency and depth.
Excess of “face-to-face” (physical or digital) follow-up meetings
Follow-up deadlines do not meet the needs of those responsible for executing
“Waterfall” or Agile methodology for reporting KPIs is not adequate given the uncertainty of the projects
More time spent generating reports than working
Each team presents its data in a different format
If they are not properly monitored, projects are blocked, they overlap or divert, wasting resources and slowing down transformation.
Added value by delibera
It makes following-up online easier, more systematic, frequent, responsive (support oriented supervision) and efficient for the leader or the project office in charge.
Reorienting projects and resizing them with agility
10-15 min per project, online, eliminating or minimizing “face-to-face” meetings
Combining quantitative with qualitative (KPIs)
Increasing empowerment, accountability and engagement, facilitating leadership
Traceability of progress
Transformation is accelerated by increasing the impact and reducing the “time to market” of the launched initiatives, with great synchronization between them.
Sequence of templates to make follow-ups more agile with greater empowerment and accountability
Key templates in this use
Focus and assume
Interactive reporting 1
Interactive reporting 2
The leader and the project owner must understand, clarify and agree on objectives, resources and efforts needed to accomplish the task
% of achievement and comments
Explain deviations and propose countermeasures
Receive suggestions, guidelines and support from the person that comissioned the project
Inform and deliberate about any relevant issue, bottleneck, help or meeting required, without having to wait until the next meeting
Track progress without having to meet
Extend or ensure proper closer
Have other online conversations related to the initiative or project
Follow-ups that are more agile, with greater empowerment and accountability (support oriented supervision )
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The CEO of a leading communications and PR company uses the delibera Follow-up template to monitor the progress of a commitment made by a member of the steering committee to develop a new product
The director of the transformation office of the operations department of a leading global bank uses delibera to follow-up a hundred projects on a weekly basis, with enough understanding to help move them forward and solve obstacles
The sales director of a leading media group uses delibera to track event sales